Rubber soles gradually wear down over time. The sole tread can become as thin as a worn tire after prolonged driving, or a hole can develop in the heel due to the way the shoes are worn or the long distances walked. Worn sole grooves lead to reduced pedal grip. However, just because the sole is worn out does not mean that you have to give up the shoes that you have grown accustomed to wearing and that are comfortable for your feet.
NEGRONIAt the factory of "MY SHOES", we repair the soles of genuine shoes that you have purchased on your own. The repair process, which is called more difficult than making shoes, includes,NEGRONIWe are proud to be able to offer you a glimpse of our unique approach to the repair process, which is said to be more difficult than making shoes.
Generally speaking, it is difficult to replace the entire sole of a pair of sneakers. This is because it is very inefficient to go back through the factory line where the shoes were manufactured, and it also requires a very high level of skill.
However, it is possible to repair the entire sole of a pair of sneakers,NEGRONIHowever, the factory staff at MOSSOLE, Inc. has a unique perspective on sustainability and considers sole replacement repair to be just as important a process as shoe manufacturing.
Our approach to repair is that we want people to use usable items for as long as possible,NEGRONIOur approach to repair can be said to be a service that allows you to deeply feel the manufacturing philosophy of "We want you to use usable things for as long as possible".
This is a repair program that explains sole repair in more detail. This program provides information on the cost and process of repair, as well as frequently asked questions. If you are considering sole repair now or in the future, please contact us.NEGRONIPlease take a look at this program.
《 Previous Product Notes 》 Some models that are not currently available in our online store may not be able to be repaired due to bottom material stocking. If you are interested in a product that is not available in our store, please contact us before placing an order.
We offer three price plans for sole replacement repair. You can also choose your preferred course of action here. Please also check with us for additional optional plans that are not included in the package.
List of Sole Replacement Repair Price PlansDelivery time: within 1 month from receipt of repaired product
Standard Pack is a basic plan that includes basic sole replacement and cream polish. It is recommended only when the damage to the insole and laces is minimal. *Return postage will be charged separately.Full Restoration Pack is a package that includes sole replacement, laces, insole replacement, upper damage repair, cream polish, etc. to repair your shoes to the highest quality. About 90% of our customers choose this plan. *Return postage will be charged separately.
*Only leather uppers can be repaired for damage. *Only suede is eligible for ceramic coating.
*The Standard Pack is a basic plan that includes basic sole replacement and cream polish. It is recommended only if the insoles and laces are not damaged. *Return postage will be charged separately.Full Restore Pack is a package that includes sole replacement, laces, insole replacement, upper damage repair, cream polish, etc. to repair your shoes to the best possible quality. About 90% of our customers choose this plan. *Return postage will be charged separately.
*Only leather uppers can be repaired for damage. *Only suede is eligible for ceramic coating.
*Collector's Restoration Pack is a full restoration pack plus the next time you buyNEGRONIThe Collector's Restore Pack is a special package that includes a full restoration package plus a coupon code for a 15% discount off the total price of your next pair of original driving shoes. The Full Restore Pack is a package that repairs your shoes to the highest quality by replacing the sole, laces, insoles, and upper damage coloring, in addition to sole replacement. *Return postage will be charged separately.
*Upper damage repair is only available for leather shoes. *Ceramic coating is only available for suede. Ceramic coating is only available for suede. *The discount code is a coupon code that can be used on your next purchase. After ordering the Collector's Restoration Pack, Customer Service will provide you with the coupon code.
Over time, wear and tear can cause the material in the cuff and inside of the cuff to peel or tear. Therefore, we offer an additional plan to repair these areas together with the all-sole repair. This option is only applicable to the Full Restoration Pack and Collector's Restoration Pack.
In other cases where it is difficult to determine the repair due to the condition of the shoes, we will be happy to consult with you on an individual basis. Please send us your items first and our Factory staff will provide you with repair details and an estimate. If you have any concerns about the details of the repair, please feel free to contact our customer service. This option is only applicable to the Full Restoration Pack and Collector's Restoration Pack.
*If the sole is replaced repeatedly on a single pair of shoes, damage may accumulate on the lower part of the upper, making the repair impossible. Please refer to the FAQ section below for more detailed information.
Contact Us
If you have any questions about sizes or products, please feel free to contact us by phone or e-mail.
03-3801-8591
10:00 - 17:00 Monday through Friday (Closed on Sundays and national holidays *Saturdays are irregular holidays.)
The flowchart below shows the process from order→repair→delivery.NEGRONIIf you are considering repairing a "K" LINE for the first time, please refer to this flowchart.
The above is a general flowchart of the sole replacement repair process. The process may differ depending on the situation of the necessary repair.
This isNEGRONIThis is a section for frequently asked questions from our customer service. We offer a variety of solutions for repair.
Q. I bought this product a long time ago. Can you replace the sole? A. Of course we can! NEGRONI Factory currently repairs approximately 1,000 pairs per year.NEGRONI FACTORY currently performs all soles (complete sole replacement) for more than 1,000 pairs of shoes per year.RepairWe have over 20 years of experience in the repair ofWe have many items, some of which are old. As long as parts are still available at the factoryRepairIf you have any concerns, please contact us.
Q. I have a large hole in my calf.Q. I have a large hole in my calf.Can it be repaired?
A. The best time to replace the sole is when there is a hole in the calf.This is the best time to replace the sole! If the hole is left as it is, rainwater can penetrate through it.If the hole is left untreated, rainwater can penetrate through the hole and cause mold inside the shoe.Please be careful.
Q. The sole surface has been scraped and flattened, but the calf is fine.
A. The symptom of shaving from the tread on the sole surface is a driving-specificThis symptom is often seen in people who use their shoes exclusively for driving. A hole has opened in the calf.A. A hole is made in the calf.without a hole in the calf.The tread on the sole surface has been worn away and the grooves have become thinner, even if they are notpedal grip will be significantly reduced, affecting driving performance.If the tread on the sole surface is worn away and theRepairis recommended to repair it as soon as possible.
Q. My shoes are damaged due to my habit of wearing them... A. It depends on the degree of damage to the shoes, but at NEGRONI Factory,We will do our best toRepairWe will do our best to support you. In such cases, the damage will beWe will provide a separate estimate depending on the damage. For more information, please contact us.For more information, please contact us at info@negroni.jpまたはNEGRONI Customer Service(03-3801-8591), please feel free to contact us.
Q. Shoeson.Q. My size became loose while I was wearing them.Can I go down a size?
A. Yes, sole replacementRepairIf it is time to do a sole replacement, it can be done up to one size.size down is possible. IfRepairIf you would like to downsize at the time ofPlease indicate this in the remarks column when you place your order.
Q.Even if the shoes are made to orderRepairis possible? A. Of course. Even shoes made to order can be repaired.RepairWe can repair shoes that were made to order.Incidentally, shoes with instep and width adjustments can be repaired if the history of the shoes at the time of manufacture remains,RepairIf you would like to have the instep and width balanceIf you wish to have the instep and width balance reproduced at the time of repair, please indicate so in the remarks column when ordering.
Q. I am worried that the sole will peel off. A. In the NEGRONI factory, the sole crimping process is strictly controlled.However, in the unlikely event that the sole comes off, we will be able to repair the sole,However, if the sole comes off, please stop using the shoes immediately as it is very dangerous. A. NEGRONI FACTORYWe are responsible for the safety of the soles and theRepairWe will repair your
Q, There are small scratches on the leather surface of my shoes. Can this be repaired? A. Yes. If you order the All Sole Full Restoration Pack, the uppercolor repair is possible if you order the All Sole Full Restoration Pack. For outer leather, we can use pigments, dyes, and creams.For suede, faded tones can be finished with dyes and powder. Stains.Although it is not possible to completely remove the stain, the scratches can be made to look much better by applying a complementary color.This is a recommended service.
Q, The sole of my shoe has been cut off. Is it a good time to replace the sole?at the time of sole replacement.RepairCan I have the repair work done in conjunction with the repair work? A, The leather and fabrics near the calf are subject to severe wear due to friction and the way the shoes are worn.If it is time to replace the sole, it is recommended to replace the upper with a new one. If it is time to replace the sole, please replace the upper with a new one.If it is time to replace the sole, the upper can be sewn again, and the leather of the cuff and calf can be replaced.This is a good time to replace the leather of the cuff and calf. Depending on the condition of the material, we can choose the most suitableRepairWe will guide you on the best repair methodWe will be happy to show you how to repair your shoes. Please note that re-covering the calf is an option.Repairis an optional repair and is not included in the price.A separate charge (3,000 yen + consumption tax) will be incurred for repair. Please understand this in advance.
The above FAQ is only an example. Please feel free to contact us for more accurate information.
