ABOUT SHOE SIZE
私たちネグローニのカスタマースタッフは、２０年に及ぶウェブ通販の経験を通じて、多くのお客様の“サイズに対するお悩み”の問題解決を実践して参りました。長年に渡るお客様とのやりとりによって蓄積されたデータとケーススタディによって、様々な解決方法をご用意しております。
まず、サイズを選ぶ前に、ネグローニストアが基本にしている３つのサービスをご紹介します。
NEGRONI's fundamental approach to customer service is to always consider the best possible solution because we ship factory direct.
We go to great lengths to fit our customers. We often make special adjustments in the shoe manufacturing process to ensure the best fit for the customer. Once we have the exact shoe size specification, this information is stored at the Negroni Factory, so it can be used next time you place an order.
Of course, feet come in all shapes and sizes. It is extremely difficult to make a 100% fit for every customer who places an order on the web, with orders coming in from all over the world.
However, there is no need to worry. We will be there for you during and after your purchase, so you can rest assured that your order will be taken care of right up to the very end.
First, we have prepared a size guide to help customers calculate their own Negroni size. This guide is a graphic representation of the information that our service staff regularly uses as standard to remotely determine a customer's size on a daily basis. If you are considering buying Negroni shoes for the first time, why not start by using our size guide.
SIZE CHART
All Negroni shoes are manufactured in our own factory in Tokyo, but due to the use of Italian rubber soles, they are made based on EU sizes. The size chart below compares Negroni shoe sizes to the size standards of different countries. Please use it to compare with your shoe size.
The chart is divided into dotted cases with narrow and wide cases. Please choose the appropriate size while in light of your foot characteristics.
※ Japanese leather shoes size may not be "applicable" to the above size.
inquiry
Please feel free to contact us by phone or email.
10:00 to 17:00 Mon-Fri (regular holiday: day / public holidays ※ Saturday will be ineffective holidays.)
NEGRONI's customer service has a Q & A flowchart that we refer to when we receive inquiries about sizes. The tree is divided into "Group A" for sneakers and boots and "Group B" for loafers and slip-ons. If you are having trouble choosing the right size, this flowchart may give you a hint.
The wood-type concept differs slightly in group A and Group B products. Since the comfort is different depending on the type of leather, please check for detailed information on each model on the product page in the web store.
inquiry
Please feel free to contact us by phone or email.
10:00 to 17:00 Mon-Fri (regular holiday: day / public holidays ※ Saturday will be ineffective holidays.)
This section is a collection of frequently asked questions that Negroni's customer service have received. Here you will find cases of people who have had similar problems in choosing their shoe size and various solutions for choosing the right size.
Q. Of the shoes by mail ordersizeI am anxious if it matches.
A. Negroni Driving Shoes EUsizeUsing rubber sole ofsizeIn order to choose, shoes that yourself usually wearssizeYou need to know exactly. From the size chart and the size flow chart described on this page, your shoes usuallysizePlease check and generally sports sneakerssize,EUsize, UKsize, USAsizeThe most appropriate while referring to the balance withsizePlease select.However, there are troubles such as A and Width,sizeAnxiety is difficult to judge only in the table. In that case, experienced staff is your customerssizeWe will support you carefully to purchase.In sizeIf you have anxiety, please feel free to contact us if you choose the
Q. Wear 25cm with leather shoesInis. Since sneakers differ depending on the manufacturer, it is the Negroni shoesizeI am wondering if I choose. I think that the width of the foot and the height of the instep are normal. Appropriatesizeplease teach me.
A and Negroni are generally large. 24.5 cm is appropriate if the width and theorescence are normal for leather shoes.sizeI think. ifsizeEven if you do not fit, if you fit in the roomsizeI will exchange it.
Q. The shoes that always wear because the foot width is extended. I'm worried that you can wear Negroni shoes.
A. Negroni is generally large. And I am making it with a wood type in accordance with the Japanese foot, so it is enough to wear the width and the heopard.sizeIt is a feeling. Still width and stopunintentionallyIfsize1sizeThere is a way to raise the width and back and create it. For more information, please contact customer service.
Q. Currently, IdeaInis. We are considering purchasing Grid this time,sizeIs it all right? The width of the foot and the coin are normal.
A. Idea and Grid use the same wood type, so the samesizeSelect the topInfine. Other, Idea Corsa, Quattro also use the same wood type.
Q. Currently, Idea CorsaInis. We are considering purchasing Wishbone this time,sizeIs it all right? The width is slightly wide.
A.IDEA CORSA and WISHBONE (Slip-on type) use another wood type, and the slip-on type is the width and back. Same as IDEA CORSA if the width is somewhat broadsizeThenunintentionallyThere is a possibility. In that case, the slip-onsize1sizeThere is a way to raise the width and back and create it. For more information, please contact customer service.
Q,size1sizeIt is not enough to raise it, but I feel a little loose. Do you have any measures?
A, if it is a string type, it becomes tight by tightening the strap. In addition, if other than slip-on type, under the insolesizeYou can tight a little tight by inserting the adjustment board. For more information, please contact customer service.
Q. Negroni alreadyInBut whatsizeWrongInI forgot to. No matter if you look at the shoessizeBe writtenInI do not know if there is. ShoesizePlease tell me how to confirm.
A. It is printed inside the shoes, butInSummitInIt may be rubbed and disappear. In that case, please remove the insole and turn it over and check the "toe part". For example, if only "5" is written, 25 cm, "5- (or Undervar" is 25.5 cm.
The above frequently asked questions are just an example. If you want to know more accurate information, please feel free to contact us.
inquiry
Please feel free to contact us by phone or email.
10:00 to 17:00 Mon-Fri (regular holiday: day / public holidays ※ Saturday will be ineffective holidays.)